My electricity meter reading was scheduled for May 28, 2026. However, the meter reader did not visit even after the due date. Upon contacting the concerned office, I was informed that, due to the holidays, the reading would be conducted in the coming days. The matter is highly concerning because my electricity consumption had already reached 197 units by May 29. If the reading crosses 200 units due to delays from Iesco’s side, consumers like me may face excessive billing and slab penalties despite having carefully managed electricity usage throughout the month. I contacted the Iesco helpline and clearly explained the issue. However, instead of properly recording my complaint, the complaint was casually lodged under routine categories such as ‘meter reading’, without elaborating the actual grievance.
Many consumers face similar difficulties where delayed readings, administrative negligence and improper complaint handling expose them to unfair financial burdens. I request the relevant authorities to take immediate notice of this unfair mechanism and ensure timely meter readings for all consumers, proper registration of public complaints with full details, protection of consumers from slab penalties caused by official delays and transparent accountability of complaint handling mechanisms
Ghulam Mujtaba
Gujar Khan
