LAHORE : Investigations are being conducted without any political interference, ensuring that every case is decided purely on merit, said DIG Investigation Lahore Syed Zeeshan Raza while talking to The News.
The Punjab govt, under the leadership of Maryam Nawaz, has set a clear and uncompromising direction for governance based on transparency, merit and justice.
Her vision emphasises that no political interference will be tolerated in administrative and investigative affairs, ensuring that every case is decided purely on merit.
Zeeshan Raza outlined how these directives are being implemented within the investigation wing, emphasising professionalism, impartiality, and strict adherence to the rule of law.
The DIG highlighted that the CM’s policy of supporting honest and competent officers has created a motivating environment within the department. Officers, he noted, feel empowered to perform their duties responsibly without fear or favour, which has strengthened institutional credibility and public trust.
He further shared that the IG Punjab has issued clear instructions to all field formations, including DPOs, RPOs, DIGs, and the CCPO Lahore, stressing respectful public dealing and professional conduct. Officers have been directed to treat complainants with dignity, beginning interactions with courteous greetings and responding to concerns with empathy.
According to the DIG, this approach reflects a broader shift toward community-oriented policing, helping bridge the gap between law enforcement and citizens.
“Respectful communication is key to building trust. When people feel heard, they are more confident in the system,” he added.
Highlighting performance, Zeeshan Raza said that Investigation Review Cells showed significant progress during 2025. One cell reviewed 9,419 cases, successfully resolving 9,143, while another handled 5,938 cases, out of which 5,642 were resolved.
Overall, 15,357 cases were reviewed during the year, with 14,785 reaching resolution, reflecting a high disposal rate and improved efficiency in addressing public complaints and investigations.
“These figures demonstrate our commitment to accountability and timely justice,” the DIG said, adding that continued
reforms are aimed at making the investigation process more transparent, efficient, and people-friendly.
The combined efforts of the provincial leadership and police command are laying the foundation for a modern policing system based on merit, accountability, and public service, he concluded.
