close

Concern over faulty software in hospitals

By Our Correspondent
February 27, 2026
PMA Lahore President Professor Shahid Malik speaks during a press conference. — Facebook@pmalahore/File
PMA Lahore President Professor Shahid Malik speaks during a press conference. — Facebook@pmalahore/File

LAHORE:The President of the Pakistan Medical Association (PMA) Lahore, Professor Shahid Malik, has expressed grave concern over the defective and non-functional software implemented in the public sector teaching hospitals across Punjab.

He stated that the software installed in OPDs is not only technically flawed but is also creating serious difficulties for both doctors and patients. In many instances, clinical entries made by doctors do not appear in the system, while prescribed medications are not visible at pharmacy counters, resulting in delays and inconvenience for patients. Furthermore, discrepancies between issued token numbers and system records have led to significant mismanagement and chaos within hospitals. This situation amounts to a serious risk to patient safety and reflects a complete failure in system implementation.

Professor Shahid Malik also expressed concern that the software was deployed without proper verification, field testing, or pilot implementation. Alarmingly, no senior professors or clinicians were included in the consultative process prior to this decision. Due to this unilateral action by the development wing, thousands of patients in LGH, Services Hospital, Jinnah Hospital, and other public hospitals are facing severe difficulties. The President of PMA Lahore called upon the chief secretary to immediately halt the implementation of this faulty software and constitute a high-level inquiry committee.