ISLAMABAD: The National Cyber Crime Investigation Agency (NCCIA) has formally requested the federal government to create 838 new posts in order to effectively and promptly address the rapidly increasing number of complaints being lodged by citizens across the country. The Director General (DG) of NCCIA has written a letter to the secretary of the Ministry of Interior seeking approval for the creation of new positions. According to the details shared in the letter, the proposed vacancies include 14 posts of deputy director investigation (BS 18), three posts of deputy director legal, seven posts of deputy director accounts, four posts of deputy director software and four posts of deputy director network security.
In addition, the agency has requested seven posts of assistant director legal (BS-17), 31 posts of assistant director investigation, nine posts of assistant director stress counselor, and three posts of assistant director forensic. The request also includes three posts of assistant private secretary (BS-16), three posts of superintendent, 133 posts of inspector, 97 posts of sub-inspector (BS-14), 15 posts of technical assistant and eight posts of steno-typist.
Among the other proposed positions are posts for upper division clerk (UDC), lower division clerk (LDC), assistant sub-inspector (ASI) with 123 positions, head constable with 124 positions, as well as constable driver, dispatcher, messenger and sweeper.
Furthermore, the letter proposes structural adjustments within the agency, including the merging of one post of director forensic (BS-21), eight posts of additional director (BS-19), and eight posts of additional director forensic to streamline operations and improve administrative efficiency.
The agency is currently dealing with approximately 140,000 complaints, reflecting a sharp increase in cybercrime-related cases in recent years. According to the letter, NCCIA’s workload has expanded significantly over the past three years due to the growing use of digital platforms and the rise in online fraud, harassment, financial scams and other cyber offenses.
At present, the agency operates through its headquarters, six zonal offices, 15 reporting centers, six forensic laboratories and nine sub-laboratories. Despite this expanding infrastructure, the agency has informed the Ministry of Interior that it is facing a severe shortage of personnel, which is hampering its ability to conduct investigations, carry out raids, pursue court proceedings and manage administrative responsibilities effectively.
The letter concludes with a formal request for the urgent approval of 838 new posts to strengthen the agency’s operational capacity and ensure timely redress of citizens’ complaints.