LAHORE: The Civil Services Academy (CSA) organised a two day workshop on Artificial Intelligence (AI) for probationers of the 54th Common Training Programme (CTP), marking another step towards equipping Pakistan’s future civil servants with the knowledge and practical skills required to harness emerging technologies in public administration.
The workshop was conducted under a collaborative initiative of the Civil Services Academy, the Ministry of Information Technology and Telecommunication and atomcamp. The initiative is being implemented under the leadership of Federal Minister for Information Technology and Telecommunication Shaza Fatima Khawaja as part of the government’s efforts to advance the objectives of the National AI Policy and build Artificial Intelligence capacity across the civil service.
Designed to provide participants with both conceptual understanding and practical exposure, the training was delivered by AI experts from atomcamp, including Dr Naveed Iftikhar, alongside other practitioners specialising in Artificial Intelligence and digital technologies. The sessions introduced probationers to the core concepts of AI and examined its growing significance in improving governance, strengthening institutional performance and enhancing the delivery of public services.
A major component of the workshop focused on agentic AI, automation and the responsible adoption of Artificial Intelligence in government institutions. The participants explored the opportunities and challenges associated with integrating AI into the public sector while emphasising the importance of ensuring that its use remains ethical, secure, transparent and effective.
The workshop also included practical exercises aimed at enabling participants to apply the knowledge gained during the sessions to real governance issues. Working in groups, the probationers identified public sector challenges and examined how AI-based solutions could be developed to address issues in education, healthcare, citizen services, public administration and other areas of government. The interactive sessions encouraged participants to move beyond a theoretical understanding of Artificial Intelligence and develop innovative approaches to solving administrative problems through technology-driven solutions. The programme sought to familiarise future civil servants with the potential of AI to improve decision-making, increase administrative efficiency and strengthen service delivery across government departments.
