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LAHORE: Federal Secretary for National Health Services, Regulations and Coordination M Mahmood visited Shaikh Zayed Hospital, Lahore, on Saturday and reviewed ongoing administrative reforms, patient-care initiatives, safety measures and modernisation of healthcare services.
He was received by Prof Dr Ayesha Humayun, Chairperson and Dean, Shaikh Zayed Medical Complex, and Dr M Hatif Iqbal, Executive Director, Shaikh Zayed Hospital. The hospital administration briefed him on measures being taken to improve administration, service delivery and patient care.
The secretary was informed that the Fire Safety Audit had been completed and comprehensive fire safety drills conducted in collaboration with Rescue 1122. A feasibility assessment for further strengthening fire safety arrangements had also been completed. The Electrical Safety Audit had likewise been concluded.
The administration said the Financial Module of the Hospital Management Information System (HMIS) had been rolled out in OPDs, Emergency and Laboratories after staff training. One hundred per cent biometric registration and attendance of employees had also been implemented. Inventory and stock-taking of electro-medical equipment had been completed, while regular pharmacy snap checks were being conducted to strengthen monitoring and accountability.
He was also briefed on major infrastructure and service-management initiatives, including road carpeting across the hospital premises after almost a decade, comprehensive deep cleaning, introduction of a Live Patient Complaint Management System and digitisation of hospital and residential complaint management.
Regarding specialised patient care, the secretary was informed that more than 70 cochlear implant procedures had been performed, while over 70 minimally invasive cardiothoracic surgeries had been successfully conducted with zero mortality. A trial of robotic knee and hip replacement procedures was also successfully conducted in July 2026.
The administration also highlighted the establishment of a dedicated paediatric/child emergency under a public-private partnership with ChildLife Foundation, describing it as a significant step towards strengthening emergency care for children.
The secretary appreciated the hospital administration’s performance and the improvements being made to patient facilities, infrastructure and equipment. He also commended efforts to ensure efficient and financially sustainable utilisation of available resources, saying the progress achieved within existing resources provided a positive example of effective institutional management for other federal government hospitals.
Meanwhile, on the directives of CM Punjab Maryam Nawaz, the CM Inspection Team inspected Holy Family Hospital. The team was led by Special Assistant Shoaib Mirza.
The CM Inspection Team inquired from patients and their attendants about the availability of medicines and other facilities at the hospital. Patients expressed satisfaction over the availability of medicines and cleanliness arrangements at Holy Family Hospital Rawalpindi.
The team also inspected the X-ray Department and directed the suspension of the X-ray machine technician following complaints from patients and reports of sluggish performance.
An FIR was registered against the parking contractor over complaints of overcharging, and he was arrested immediately. The CMIT declared the overall situation at Holy Family Hospital satisfactory.
