People may visit government offices to obtain documents, certificates, permits, approvals or other services. Instead of receiving these services through a clear and fair procedure, they may face unnecessary delays, repeated visits or indirect demands for money. Those who cannot afford to pay are particularly affected and may have to wait for weeks or even months for their legitimate work to be completed.
This culture of bribery not only places an unfair financial burden on citizens but also damages public trust in government institutions. The government should take strict measures to address this issue. Complaint systems should be made easily accessible, officials should be held accountable for misconduct and transparent digital procedures should be introduced wherever possible. Regular monitoring of government offices can also help reduce opportunities for corruption.
Syeda Aimen Fatima
Rawalpindi
